Help
Kickstand support
Tell us what happened and what you expected. We will never ask for your password, session token or a raw list of route coordinates.
Send us a message
Include your app version, phone model and ride ID when relevant. Describe the location in ordinary terms only if it is necessary to understand the problem.
Prefer your email app? Email support@kickstandmoto.com.
Account and privacy
In the app, Settings provides data export, privacy zones, route visibility and account deletion. If you cannot sign in, email support from the address connected to the account.
Business and event promotions
For a future placement, send your company name, public location and, for an event, proposed dates and time zone. Do not send card details. You can sign in to prepare company details now; placements and payments are not open yet. See the planned promotion options.
Common questions
Read the Kickstand FAQ for beta availability, recording, offline maps, territory, clubs and privacy.
Roadside and emergency help
Kickstand is not a navigation, emergency-response or roadside-assistance service. If anyone may be in danger, contact local emergency services. Do not troubleshoot the app while moving.